Professional Services Manager

Our Shanghai office requires a Professional Services Manager

The successful candidate will:

• Manage multiple teams of business and technical consultants
• Manage resource allocation across all active projects ensuring maximum utilization rates whilst fully satisfying customer needs.
• Manage project schedules and report RAG status to General Manager on a weekly basis.
• Review, enhance and put in place standard project management processes, procedures and documentation
• Mentor Project Managers in new processes and procedures
• Work with the senior management team to ensure that growth projections are reflected in recruitment and training programmes and manage growth in a consistent manner to meet utilization objectives.
• Provide pre-sales support with major accounts and ensure that project estimations are well founded and acceptable within the sales process.
• Achieve profitability targets from Professional Services team by delivering projects on time and on budget.
• Manage major project issues raised by customers

Download the full job specification here »

Interested? Please submit your up-to-date CV (in English) to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please note that due to the volume of applications received, only relevant candidates will be contacted within 2 weeks of their application. FRSGlobal treats all applications with strict confidentiality.

Would you like to explore more about this opportunity? Please feel free to contact our HR Department by telephone (+32-241 62482). We’ll be happy to assist you on how we could match your career expectations.