"Compelling Events" series :
Single customer view

Date : 15th July 2010
Time : 10.00 (GMT +1)
Venue : Online - Webex and phone (details sent upon registration)

event summary

Each month FRSGlobal CoR²Experts present the results of ongoing research into the major compelling events affecting global financial services institutions with imminent deadlines. This month's topic was the Single customer view.

Single Customer View (SCV) – is this a forgotten report being demanded by the FSA? Are you aware of the imminent deadlines and are you prepared?

Join Mark Piper VP of UK, Ireland and MEA and Hitesh Acharya Lead Business Analyst from FRSGlobal as they explain the details of this report, how it came about, why it is needed, what is required and by who.

Mark says, "There is no doubt that the "credit crunch" sharpened people's minds in a number of areas. FRSGlobal's specialism is in risk and regulatory reporting, and from our perspective, we have seen its effects most vividly demonstrated through the FSA’s modified liquidity regime, framed in PS 09/16.

Balancing the focus on making sure the banks don’t make the same mistakes again, is ensuring that those impacted by those mistakes are protected as much as possible. Some of these measures are high profile and very visible; for example the government purchase of several of the major banks and some are less visible. "Single customer view" is one of the less visible measures, but the benefits of compliance outweigh the challenges it presents.

FRSGlobal hosted this hour long webinar on SCV as outlined in FSA PS 09/18 and the Financial Services Compensation scheme’s paper entitled "Faster Payout Q & A". The following topics were discussed:-

  • Why has the Single Customer View come about
  • Why should banks seek compliance
  • Who qualifies under the Financial Services Compensation Scheme
  • Are there any exceptions?
  • What are the deadlines for compliance
  • What is required in order to comply
  • What are some of the business issues to be considered along the road to compliance
FSA 09/18

Financial Services Authority (FSA):
Policy statement 09/18 »
Financial Services Compensation Scheme reform Single customer view - verification




FSCS Q & A

Financial Services Compensation Scheme (FSCS):
Faster payout questions & answers »






Comment Piece

Comment piece:
"Single customer overview" »
This comment piece relates to the Financial Services Compensation Scheme reform - Single Customer View as outlined in FSA PS09/18




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Single customer view
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Attendees automatically receive a summary of the webinar, complete with results of on-line polls and questions submitted during the Q&A session, the PowerPoint slides used during the presentation, and a link to a recording of the webinar.

Speaker

Mark Piper

Mark Piper
VP of UK, Ireland and MEA

Mark Piper, has over 25 years experience in working for, and providing solutions to, the UK Financial Services community.

Speaker

Hitesh Acharya

Hitesh Acharya
Lead Business Analyst FRSGlobal

Hitesh has over 15 years of experience as a Business Analyst for major global Financial Services organisations his experience spans across the Wealth Management, Wholesale Banking, Basel II and Risk Management sectors with large scale systems development projects covering Data Warehousing, Business Analytics and Risk Reporting.

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